Frequently Asked Questions

  • LIV Beach: Beach club attire (comfortable resort wear or swimwear with cover-ups).
  • Breakout Sessions: Business casual.
  • Global Hair Competition Gala: Semi-formal.
  • LIV Nightclub: Club chic (fashion-forward nightlife attire).
  • Opening Reception & Artistic Presentation: Cocktail attire.
  • Monday, August 4, 2025
  • LIV Beach: Savory poolside bites and 2 drink ticket
  • Opening Reception: Light bites and complimentary drinks
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  • Tuesday, August 5, 2025
  • Breakfast: Hot and full breakfast to start your day
  • Lunch: Hot lunch served inbetween breakout sessions
  • Artistic Presentation: Light bites and complimentary drinks
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  • Wednesday, August 6, 2025
  • Breakfast: Light pastries and coffee
  • Lunch: Full lunch served between session
  • Global Hair Competition Gala: Three-course dinner and complimentary drinks
  • LIV Nightclub: Complimentary drinks
  • Yes, you can still select and manage your classes. Be sure to download the CVENT app to curate your Moroccanoil education experience. Once logged in, you can browse the available sessions and add or remove classes from your personal schedule at any time.
  • For all on-site questions or concerns, please visit the Registration Help Desk located on the 4th Floor of the Conference Center.
  • HOTEL Contact Numbers
  • Bell Desk: (702) 678-0400
  • Concierge Desk: (702) 678-0500
  • Fontainebleau Rewards: (702) 678-7818
  • Hertz Car Rental: (800) 654-3131
  • Housekeeping: (702) 678-0444
  • Lost & Found: (702) 678-4461
  • Resort Services: (702) 678-7777
  • Restaurant Reservations: (702) 678-9000
  • Security Dispatch: (702) 678-3333
  • Spa Reservations: (702) 678-4300
This 3-day event was curated for industry professionals to be inspired and immersed into a community of like minded people.
All guests must be 21 years of age or older.
No, you do not need a cosmetology license to attend.
No, all guests must fully register themselves for the event. You are able to purchase tickets for multiple attendees, but upon check out you will be directed to share a ticket with a guest, entering their email address. They will then receive an email giving them access to register for the event.
There are several things to register for, including: Education Breakouts, Meal Choices, Global Hair Competition Finale Gala Seating, etc. You are also able to RSVP for the Pool Event on Monday.

If you are interested in attending the event and sharing a room with another guest, you will purchase (1) Premium Experience (includes hotel) and (1) Education Experience.

The guest purchasing the Premium Experience will be the primary reservation holder and the sole person on the hotel room booking. The guest with the Education Experience will register for all aspects of the event but stay in the hotel room with the Premium ticket holder.

A maximum of (2) guests per room is set within all premium packages, any additional guests will be charged on a per person/ per night basis by the hotel.
Monday, August 4th
  • • Pool Event: 2 Drink Tickets & lite bites
  • • Opening Reception: All Inclusive Drinks & lite bites
Tuesday, August 5th
  • • Breakfast & Lunch
  • • Artistic Presentation: All Inclusive Drinks & lite bites
Wednesday, August 6th
  • • Lite Breakfast (Coffee & Pastries) & Brunch
  • • Finale Gala Dinner: 3-Course Dinner & All Inclusive Drinks
  • • Closing Event: All Inclusive Drinks
No, flights are not included in any of the package offerings.
Yes, we will have special Moroccanoil room rates for (3) days prior and (3) days post of our event. You can book your stay HERE. These rates are not inclusive of resort fees & taxes and will be the responsibility of the guest. In addition, it will be the responsibility of the guest to link their reservations once Moroccanoil event details are received.
No, all ticket sales are final, and no modifications or refunds will be offered after tickets are purchased.
Upon check-out, existing Moroccanoil Loyalty Program members that are logged in will be prompted to add any amount of your loyalty rewards to the ticket price. The amount is subject to their current loyalty reward balances.
Yes, all tickets purchased outright with a credit card earn loyalty rewards based on your status level for our existing loyalty partners (North America Only). Not a current loyalty member? Check out our program HERE.
You have the opportunity to register for (6) Education Breakouts over the course of (2) days at The Collective – (4) courses on day 1 and (2) courses on day 2 along with (1) mega session.
Yes, all classes are open to be adjusted until June 15th, 2025, when they will be locked in. Classes are subject to availability and will be unavailable once they have reached room capacity.
Yes, you can adjust your meal choice until June 15th, 2025, when they will be locked in.
In the event that someone you purchased a ticket for is no longer able to attend and you would like to change the attendee, please contact our customer service by email at [email protected]. All inquiries will be handled on a case-by-case basis.

Yes, if you have a guest attending the event with you who is not interested in attending the education portions, they can purchase a ticket for our events, including: pool event, opening reception, artistic presentation, and closing event. These tickets will be available for purchase for $250.00 USD and can be purchased at our registration desk in Las Vegas.

*These tickets do not grant access to our Global Hair Competition Finale Gala Dinner as this is set exclusively for full event ticket holders.

Please contact our team by email at [email protected]
  • • ADA Accommodations are available
  • • Guests will be asked for a hold of $150 per night/ per room for incidentals
  • • Guest check-in is 3pm & check-out is 11am
  • • Leaving Early? There is an early departure fee if guests choose to leave early