Authorized Account Agreement
This Authorized Account Agreement (the “Agreement”) between Moroccanoil Inc., a California corporation (“we”, “us”, “our” or “Moroccanoil”) and the entity or individual executing this Agreement (“you”, “your” or “Authorized Account”) consists of (a) these Terms and Conditions and (b) any other flow-down provisions in the agreement between Authorized Account and an authorized professional distributor of Moroccanoil (a “Distributor”, as further defined below) whereby Moroccanoil is a third-party beneficiary (collectively, this “Agreement”). This Agreement governs your rights to resell Moroccanoil’s hair care and cosmetic products (the “Products”) that you purchase from Distributors. As a condition of becoming an Authorized Account of Moroccanoil’s Products, and in order to purchase the Products from a Distributor, Authorized Account must enter into this Agreement. Authorized Account hereby directs Distributor to provide Moroccanoil with the Authorized Account’s contact information and all information related to purchases and transactions for Products made between the Authorized Account and the Distributor, as further detailed in Schedule 1 of this Agreement. For clarity, the Distributor will not provide Moroccanoil with information about the Authorized Account’s sales and transactions of Products to or with ultimate end users of the product identified in Section 2(b) of this Agreement .
BY EXECUTING AN AGREEMENT WITH A DISTRIBUTOR TO WHICH THIS AGREEMENT IS ATTACHED OR OTHERWISE CLICKING A BOX INDICATING YOUR ACCEPTANCE OF THIS AGREEMENT THROUGH THE MOROCCANOIL ONLINE PORTAL FOR AUTHORIZED ACCOUNTS (THE “PORTAL”), YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT YOU HAVE READ THIS AGREEMENT AND ARE BOUND BY THIS AGREEMENT, AND YOU HEREBY AGREE TO THE TERMS OF THIS AGREEMENT. IF YOU ARE AN INDIVIDUAL ENTERING INTO THIS AGREEMENT ON BEHALF OF A LEGAL ENTITY, YOU HEREBY REPRESENT AND WARRANT TO US THAT YOU ARE AUTHORIZED TO ENTER INTO THIS AGREEMENT ON BEHALF OF SUCH ENTITY AND BIND SUCH ENTITY TO THE TERMS AND CONDITIONS CONTAINED IN THIS AGREEMENT, IN WHICH CASE, THE TERMS “YOU” AND “YOUR” WILL REFER TO SUCH ENTITY. IF YOU DO NOT ACCEPT ALL THE TERMS AND CONDITIONS IN THIS AGREEMENT OR ARE NOT AN AUTHORIZED AGENT FOR THE LEGAL ENTITY THAT WISHES TO ENTER INTO THIS AGREEMENT, DO NOT EXECUTE THIS AGREEMENT, IN WHICH CASE YOU SHALL NOT RESELL THE PRODUCTS.
Exhibit A
AUTHORIZED ACCOUNT QUALIFICATION REQUIREMENTS
To qualify as an Authorized Account under the Agreement, you must meet the definition of the term Authorized Account as set forth in this Exhibit A.
Schedule 1
PRIVACY COMPLIANCE
Authorized Account acknowledges and agrees that as part of this Agreement, certain sales data, and financial information ("Data") related to Authorized Account's transactions will be shared with Moroccanoil (including by Distributors) for legitimate interest purposes. This Data sharing is essential for accurate financial analysis, reporting, and business enhancement (including, without limitation, facilitate loyalty programs Moroccanoil makes available in which You participate, for anti-diversion purposes, and administering product recalls). Authorized Account hereby directs Distributor to provide Moroccanoil with the Authorized Account’s contact information and all information related to purchases and transactions for Products made between the Authorized Account and the Distributor. Distributors are an intended third-party beneficiary of this provision and are entitled to rely on Authorized Account’s authorization herein.
Both parties agree to comply with all applicable privacy laws, regulations, and requirements, including but not limited the California Consumer Privacy Act (CCPA), and any other relevant local, state, or federal privacy laws, with respect to the processing and protection of personal data, including the Data shared under this Agreement (“Privacy Laws”). To the extent Authorized Account is a business entity, it agrees it is solely responsible to obtain any consents or other authorization to enable Distributor to share information identified in Section 1 of this Schedule.
Authorized Account recognizes that the processing of the Data is based on legitimate interest. This lawful basis enables Moroccanoilto perform necessary financial analysis, reporting, and business enhancement and as described in Section 1.
Moroccanoil acknowledges its responsibility to ensure the confidentiality and security of the Data shared by Authorized Account or by a Distributor about an Authorized Account. Moroccanoil will implement appropriate technical and organizational measures to protect the Data from unauthorized access, disclosure, alteration, or destruction.
The Data shared under this Agreement shall be used solely for the purposes of financial analysis, reporting, and business enhancement (including the purposes listed in Section 1). Any other use or processing of the Data shall require explicit consent from Authorized Account.
Authorized Account’s customers and clients, who are the data subjects of the shared Data, retain their rights under the Privacy Laws. Moroccanoil agrees to facilitate the exercise of these rights, including but not limited to the rights of access, rectification, erasure, and objection.
Moroccanoil will retain the Data only for the duration necessary to fulfill the legitimate interest purposes specified in this Agreement and to comply with legal obligations. Upon completion of these purposes, Moroccanoil will promptly delete or anonymize the Data.
Moroccanoil shall not disclose the Data to any third parties, except as required by law or as necessary for the legitimate interest purposes outlined in this Agreement.
In the event of a data breach involving the shared Data, Moroccanoil shall promptly notify Authorized Account in accordance with the provisions of the Privacy Laws.
Moroccanoil has designated a Data Protection Officer (“DPO”) who is responsible for ensuring compliance with data protection regulations. Authorized Account may contact the DPO for any inquiries related to the processing of the Data.
Schedule 2
PROPER STORAGE AND DISTRIBUTION POLICY
Entities that distribute, ship or sell Moroccanoil hair care and cosmetic products (“Products”) shall meet the requirements described in this document.
Schedule 3
UNITED STATES MINIMUM ADVERTISED PRICE POLICY
Effective January 1st, 2021
Introduction:
Moroccanoil Inc. (“Moroccanoil”) recognizes that our Authorized Account Partners (“Accounts”) invest significant time and resources to deliver an extraordinary customer experience through their knowledgeable staff and compelling vendor presentation. To support our Accounts’ efforts and, Moroccanoil’s brand reputation within the target consumer population, we have unilaterally adopted this Minimum Advertised Price (“MAP”) Policy (the “Policy”), which applies to all Accounts of Moroccanoil Products in the United States. Moroccanoil is confident that this program will strengthen its reputation among customers and benefit all of its Accounts.
Official Policy and Guidelines:
Schedule 4
LIMITED WARRANTY
Moroccanoil Inc. (“Moroccanoil”) expressly warrants that the Moroccanoil products it exclusively sells or permits authorized accounts to sell in the United States (collectively, the “Products”) will be free of material defects in manufacturing, material, or workmanship under normal use, consumption, subject to conditions contained in this limited warranty (the “Limited Warranty”). Moroccanoil does not warrant, and is not responsible for, any product other than Products sold by Moroccanoil, a qualified professional salon, spa, beauty supply store or independent stylist, select authorized retailers or online reseller, or from the official Moroccanoil website (an “Authorized Account”) who procured the Products from Moroccanoil and complied with Moroccanoil’s terms and conditions. This Limited Warranty will apply only to Products sold by Moroccanoil or an Authorized Account (that is contractually subject to and follows Moroccanoil’s quality controls) to a direct consumer of the Products (“Consumer”), unless otherwise prohibited by applicable law.
The Limited Warranty shall apply to each Product only if a valid receipt is provided as proof of purchase from an Authorized Account. This warranty does not cover any Moroccanoil products that were not originally purchased from an Authorized Account.
FOR STYLING TOOLS ONLY: in addition to providing the receipt, if the person claiming under the warranty is not the original purchaser, evidence of change of ownership of the Moroccanoil styling tool must be provided. If a Moroccanoil styling tool is bought from an Authorized Account and then sold to a third party, then the warranty transfers with the Moroccanoil styling tool, subject to appropriate evidence of the change of ownership. Moroccanoil warrants all of its styling tools against defects in materials and workmanship for two (2) years from original purchase date (“Warranty Period”). If we receive a valid claim during the Warranty Period, along with the documentation described in the preceding paragraph, we will repair the returned tool or (in our discretion) replace it with a product of equivalent value. Replacement products are warranted as above only for the remainder of the original applicable Warranty Period and the Warranty will continue to apply to the repaired or replaced styling tool only until the end of the original Warranty Period. This warranty DOES NOT COVER cosmetic damage including scratches or dents, or normal wear and tear including but not limited to: rusting, shorts in the power supply cord or plug, or excessive product buildup on the barrel or scratched or damaged barrel (in the case of styling irons), or damage due to accident, misuse or abuse such as: dropping (broken housing, broken hinges, loose barrel, rattling noise, etc.), wrong voltage supply (including use of the tool in a country other than where it was intended to be used), damage from external sources such as transport, electrical outages or power surges, damage or failure due to unpredictable circumstances or neglect in safety precautions or regular maintenance; use of styling tool for any purpose other than styling hair as set out in the tool manual, or any tampering or modification such as repair or attempted repair by unauthorized persons, or use of unauthorized attachments.
SOLE AND EXCLUSIVE REMEDY
If a manufacturing, material or workmanship defect arises regarding any Product and a valid claim is received by Moroccanoil, Moroccanoil will, at its sole discretion: (1) refund the cost of the Product or (2) replace the Product with another Moroccanoil product that is the same or similar to the Product returned to Moroccanoil under this Limited Warranty.
Moroccanoil will make every effort to replace Moroccanoil limited edition or specialty Products or discontinued Products but cannot guarantee their availability for replacement. Any Moroccanoil limited edition or specialty Products or discontinued Products still under its applicable Limited Warranty that cannot be replaced with an identical product will be replaced with the equivalent or substantially similar product based on availability.
In the event of a defect, the remedies explicitly provided herein shall be the Consumer’s sole and exclusive remedies. This Limited Warranty is extended only to the original end-use Consumer, and will not be extended to any other person or transferee.
EXCLUSIONS AND LIMITATIONS
Except for the remedies expressly set forth above or to the extent restricted or prohibited by applicable law, the Consumer shall bear the risk as to the quality and performance of the Products, and the Consumer assumes the entire costs associated with the Products should the Products prove defective following their purchase.
In addition to and without limiting the generality of the foregoing disclaimers, this Limited Warranty does not, under any circumstance, cover defects resulting from: normal wear and tear of the packaging, improper storage of the Products by the Consumer, or otherwise due to the normal aging of the Product once in the Consumer’s possession; cosmetic damage, including but not limited to scratches, dents on packaging unless such failure has occurred due to a defect in manufacturing, materials or workmanship; improper or unreasonable use or maintenance; failure to follow use instructions; accident; excess moisture once in the Consumer’s possession ; insects; damage caused by accident once in the Consumer’s possession, abuse by the Consumer, misuse by the Consumer, fire, excessively hot temperature once in the Consumer’s possession, excessive cold temperature once in the Consumer’s possession, or other external cause; unauthorized alteration or modification of original condition; damages caused by inadequate packing or shipping procedures that are beyond the control of Moroccanoil or its Authorized Accounts; damages caused by use in combination with non- Moroccanoil products; and products purchased from any sellers other than Authorized Accounts that are not subject to Moroccanoil’s strict quality controls.
FOR CONSUMERS WHO ARE COVERED BY AN APPLICABLE CONSUMER PROTECTION LAW OR REGULATION IN THEIR STATE, THE BENEFITS TO THE CONSUMER UNDER THIS LIMITED WARRANTY ARE IN ADDITION TO OTHER RIGHTS AND REMEDIES OF CONSUMER UNDER SUCH LAWS OR REGULATIONS. SUCH BENEFITS MAY INCLUDE ADDITIONAL WARRANTIES OR RIGHTS RELATING TO THE PERFORMANCE OF THE PRODUCT AND REMEDIES APPLICABLE IN THE EVENT OF A DEFECT. THIS LIMITED WARRANTY WILL BE INTERPRETED UNDER THE LAWS OR REGULATIONS THAT APPLY TO A CONSUMER IN ANY STATE OF THE UNITED STATES, AND ANY PROVISION OF THIS LIMITED WARRANTY THAT CONFLICTS WITH ANY SUCH CONSUMER RIGHTS OR BENEFITS IS NOT APPLICABLE TO CONSUMERS COVERED BY SUCH LAW OR REGULATION. AS A RESULT, THE EXCLUSIONS AND LIMITATIONS SET OUT IN THIS LIMITED WARRANTY MAY NOT APPLY, OR MAY NOT FULLY APPLY, TO A PARTICULAR CONSUMER.
WARRANTY DISCLAIMERS
EXCEPT AS EXPRESSLY SET FORTH ABOVE, EACH PRODUCT IS PROVIDED SOLELY ON AN “AS IS” BASIS AND MOROCCANOIL MAKES NO OTHER WARRANTIES OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, MOROCCANOIL SPECIFICALLY DISCLAIMS AND EXCLUDES ALL OTHER WARRANTIES, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF NON-INFRINGEMENT, QUIET ENJOYMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IF SUCH DISCLAIMER OF ANY IMPLIED WARRANTY IS NOT PERMITTED BY APPLICABLE LAW, THE DURATION OF SUCH IMPLIED WARRANTY IS LIMITED TO THE DURATION OF THE WARRANTY PERIOD APPLICABLE TO THE PRODUCT AS SET FORTH ABOVE. SOME STATES MAY NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO A PARTICULAR CONSUMER. IF APPLICABLE LAW SPECIFIES A MINIMUM WARRANTY PERIOD THAT IS LONGER THAN THE APPLICABLE WARRANTY PERIOD SET FORTH IN THIS LIMITED WARRANTY, THEN THE APPLICABLE WARRANTY PERIOD FOR PRODUCTS SUBJECT TO SUCH APPLICABLE LAW WILL BE CONFORMED TO THE MINIMUM PERIOD SO REQUIRED. THIS LIMITED WARRANTY GIVES THE CONSUMER SPECIFIC LEGAL RIGHTS AND THE CONSUMER MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE AND PROVINCE TO PROVINCE AND FROM COUNTRY TO COUNTRY.
LIMITATION OF LIABILITY
IN NO EVENT, UNDER ANY CAUSE OF ACTION OR THEORY OF LIABILITY, WILL MOROCCANOIL, ITS DISTRIBUTORS, SUPPLIERS, OR AUTHORIZED ACCOUNTS BE LIABLE TO CONSUMER OR ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY OR PUNITIVE DAMAGES, OF ANY KIND WHATSOEVER, ARISING OUT OF THE USE OF OR INABILITY TO USE ANY PRODUCT, INCLUDING, WITHOUT LIMITATION, PROPERTY DAMAGE, LOSS OF VALUE OF THE PRODUCT OR ANY THIRD PARTY PRODUCTS THAT ARE USED IN OR WITH THE PRODUCT, OR LOSS OF USE OF THE PRODUCT OR ANY THIRD PARTY PRODUCTS THAT ARE USED IN OR WITH THE PRODUCT, EVEN IF MOROCCANOIL HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANY DAMAGES THAT THE CONSUMER MIGHT INCUR FOR ANY REASON WHATSOEVER (INCLUDING, WITHOUT LIMITATION, ALL DAMAGES REFERENCED HEREIN AND ALL DIRECT OR GENERAL DAMAGES IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE), THE ENTIRE AGGREGATE LIABILITY OF MOROCCANOIL AND ANY OF ITS DISTRIBUTORS, SUPPLIERS, AND/OR AUTHORIZED ACCOUNTS WILL BE LIMITED TO THE AMOUNT ACTUALLY PAID BY CONSUMER FOR ANY PRODUCT GIVING RISE TO LIABILITY. THE LIMITATIONS OF LIABILITY SET FORTH HEREIN WILL APPLY TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW.
WARRANTY CLAIM PROCESS
To submit a warranty claim, call 1-888-700-1817. We may ask you to send us a photograph of your Product to validate the claim and, in some cases, we may ask that you return the product to Moroccanoil for inspection. Moroccanoil reserves the right to charge a shipping and handling fee in connection with the evaluation and fulfillment of any warranty claim.
If you have any questions regarding this warranty, please call us at 1-888-700-1817.
LOYALTY PARTNER PROGRAM ADDENDUM
TO THE AUTHORIZED ACCOUNT AGREEMENT
(“Loyalty Program Addendum”)
This Loyalty Program Addendum (“Addendum”) is entered into by and between Moroccanoil Inc., a California corporation ("Moroccanoil") and the entity listed below (“Authorized Account”). Each of Moroccanoil and Authorized Account may be referred to herein as a “Party” or collectively as the “Parties”. Any capitalized term not otherwise defined herein shall have the meaning given to it in the Authorized Account Agreement (the “Agreement”). Where there is a conflict between the Agreement and this Addendum, this Addendum shall prevail to the extent of such conflict. This Addendum is subject to all the terms and conditions set forth in the Agreement and supersedes all prior loyalty program agreements, engagements, or understanding between the Parties.
WHEREAS, Moroccanoil and Authorized Account are parties to the Agreement; and
WHEREAS, the Parties desire to amend the Agreement as set forth hereunder; and
NOW THEREFORE, in consideration of the foregoing, the receipt and sufficiency of which is hereby acknowledged, the Parties agree to add the following provisions to the Agreement as follows:
Authorized Account agrees that the qualification requirements of the Program are a continuous obligation of Authorized Account, and Authorized Account may lose all benefits related to the Program if at any time after joining the Program Authorized Account stops complying with any of the requirements described in this Addendum.
COLOR ADDENDUM TO THE
AUTHORIZED ACCOUNT AGREEMENT
(“Color Addendum”)
This Color Addendum (“Color Addendum”) is entered into by and between Moroccanoil Inc., a California corporation ("Moroccanoil") and, if qualified per the qualification requirements of Section 1a. herein, the entity listed on the Authorized Account Agreement (“Authorized Account”). Each of Moroccanoil and Authorized Account may be referred to herein as a “Party” or collectively as the “Parties”. Any capitalized term not otherwise defined herein shall have the meaning given to it in the Authorized Account Agreement (the “Agreement”). Where there is a conflict between the Agreement and this Color Addendum, this Color Addendum shall prevail to the extent of such conflict. This Color Addendum is subject to all the terms and conditions set forth in the Agreement and supersedes all prior agreements, engagements, or understanding between the Parties with regards to the subject matter hereof.
WHEREAS, Moroccanoil and Authorized Account are parties to the Agreement; and
WHEREAS, Moroccanoil has launched a new line of hair color products (“Color Products”) and wishes to appoint authorized color accounts, which qualify per the terms herein (“Authorized Color Accounts”) to carry and use such Color Products;
NOW THEREFORE, in consideration of the foregoing, the receipt and sufficiency of which is hereby acknowledged, the Parties agree to add the following provisions to the Agreement as follows: